New Patients

What happens on the first visit?

Chiropractic consultation

In Depth Consultation

We start the visit with a good chat about you: what’s hurting, your medical history, what your goals for recovery are and any concerns you may have.

Next I undertake a complete examination focusing on how well your joints and muscles are working together.  I might need to assess other things like your nerves, blood pressure or even listen to your heart, but I will explain what and why I am doing as I go along. If I need you to expose parts of your body, I have gowns available if you’d like to wear them.

Diagnosis and Treatment plan

From this, I will give you a diagnosis of what I think is going on.  We will discuss your treatment options and pick the one that fits best into your lifestyle and goals.  This will include how long I think we will need to work together, how I think your progress will go and when we should reassess to ensure we are both happy the treatment is working as expected.

Treatment Sessions

We will next move onto your first chiropractic treatment session, which generally combines chiropractic, soft tissue massage and practical advice for pain management or changes to how you are using your body to reduce pain.  On your second session, I will give you exercises to do at home so you can progress your recovery at your own speed.

In the early stages, treatments are done fairly close together so we can “retrain” your body.  However, I expect to see some sort of change for the better by the third visit.  If we aren’t making any progress at that point, I will re-evaluate you and either change your treatment plan or provide a letter of referral to your GP or other appropriate healthcare practitioner to ensure you get the very best care.

What should I wear/bring?

To make the first consultation easier, I would be grateful if you would please:

  • Wear stretchy, comfortable sports clothing (e.g. leggings/track suit bottoms/shorts, vest tops)
  • Bring any doctors letters or medical reports that may be relevant to your complaint
  • Bring a list of any medications you are currently taking and dosages
  • If you have underlying conditions such as angina, asthma or allergy, please bring along any medications you might use for emergency care (just in case!)

What normally happens during a treatment?

Treatment will generally involve a mixture of chiropractic adjustment (McTimoney or Diversified) and soft tissue massage, starting with the most conservative treatment and gradually building from there. This allows me to better gauge your progress and decide what technique is most effective for you.

We will also likely agree a program of stretch and strengthening exercises to do at home to maximise your treatment momentum.  These will be specific to you and chosen to fit in with your time allowances and lifestyle.  We will practice these exercises at clinic to ensure they are performed correctly and instructions will be given to you to help you remember them at home.

Treatments will typically last 25 minutes.  Wearing soft and stretchy clothing would be appreciated.

How many times will I need to see you?

The number of treatments depends on what is causing your problem and how long it has been present.  Generally, the newer the condition, the quicker it is to treat. Many problems can be resolved between 3 and 6 treatments.

The treatment plan will be based upon your age, physical condition, lifestyle and unique problem(s).  It will also include an early re-evaluation to assess your progress and determine if chiropractic care is working for you or if you would be better referred to another medical professional.

The plan of care is composed of three stages:

Stages of Care Diagram

  1. Intensive stage: treatment is focused on your most obvious symptoms and pain. Visits tend to be more frequent whilst your condition is more acute.
  2. Rehabilitive stage: treatment is focused on stabilising your progress and promoting complete healing.  Time between treatments will gradually increase and more focus will be on exercises for you to complete at home.
  3. Maintenance stage: treatment is aimed at keeping your body moving at your optimal level.  Think of it as a miniature MOT!  This may be as little as once every six months or, depending on your job, physical health and lifestyle you may choose to receive chiropractic treatment more frequently.

Common Conditions Treated

Chiropractic is particularly recognised for being effective in treating neck and back pain, however, it is used to treat many musculoskeletal conditions affecting the body including:

  • Sciatica
  • General, acute & chronic backache, back pain (not arising from injury or accident)
  • Lumbago
  • Mechanical neck pain
  • Headache arising from the neck (cervicogenic)
  • Migraine prevention
  • Muscle spasms and cramp, generalised aches and pains
  • Joint pain – including hip and knee pain from osteoarthritis
  • Shoulder complaints – including soft tissue problems or rotator cuff injuries/disorders
  • Elbow pain and tennis elbow (lateral epicondylitis)
  • Minor sports injuries
  • Plantar fasciitis
  • Ankle sprain
  • Tension and inability to relax

Graston Technique® is an instrument-based myofascial release technique. This, along with stretching and rehabilitative exercise, is useful in treating conditions including:

  • Lumbar strains and sprains (low back pain)
  • Cervical strains and sprains (neck pain)
  • Rotator Cuff Tendinitis
  • Lateral and Medial Epicondylitis (elbow pain)
  • Carpal Tunnel Syndrome
  • Patello-femoral Disorders (knee pain)
  • Shin Splints
  • Achilles Tendinitis
  • Plantar Fasciitis
  • Scar Tissue/post-surgical scars (once completely closed)

Epley Manouever is the gold-standard treatment for BPPV (vertigo).

Our Prices

Chiropractic Treatment

  • First consultation and treatment – £60 / 50 minutes
  • Continuing treatments – £40 / 25 minutes
  • Video consultation – £20 / 20 minutes

Chiropractic Care package

£200 – Get 6 treatments for the cost of 5.

Epley Maneuver (vertigo)

  • Consultation and treatment £60 / 50 minutes
  • 2nd treatment free (if required)

What our patients think


Leave a review on Google

Google Reviews - GreenTree Chiropractic

See all my Reviews on google


I would definitely recommend Chani and trust her completely.

Chani has been treating me for a few years now.  I am the first one to admit that my aches and pains are quite a challenge sometimes!  She has very successfully relieved pain and discomfort in my back and neck and any referred pain that has occurred in other parts of my body.

She is always extremely charming, helpful and patient and very dedicated to achieving a positive end result.

I would definitely recommend Chani and trust her completely.

Jan B


She really cares

At week 12 of my pregnancy I developed lower back and hip pains which I had never suffered from before. After a consultation and treatment from Chandra it alleviated the pains and restored a good night’s sleep. The service Chandra gives is professional and honest. She really cares about giving the best advice and treatment and puts you completely at ease. I would thoroughly recommend her.

Tara R-G


Great service

Great service. Despite the pandemic the service was very professional. And video sessions helped a lot so the unbearable pain I had in my right arm is nearly gone. Thank you!

Andrew S.


The treatment is gentle and effective

I can't say that after my first visit I was running about like a 2 year old but by the completion of my 4 th visit the improvement was quite dramatic. The treatment is gentle and effective. The exercises given for on going improvement are easy to accomplish. The whole atmosphere of the practice is really great.

Michael C.


Understanding, Professionalism and Care

Understanding, Professionalism and Care, are the three things that stand out for me having been treated by Chandra Ricks.

Having Vertigo is a freighting situation and finding that the earliest the practitioner who my Doctor put me in touch with could not see me for over 6 weeks was not what I could face.

I contacted Chandra late on a Friday afternoon. Although she did not know me, her first reaction was understanding of the situation and a promise that, despite her clinic undergoing re-furbishment, she would find a way to see and treat my condition.

True to her word, she found suitable accommodation and carried out the treatment on the following Monday morning.

At all times, she was very professional, and her attention to after care included calling me to check that I had driven home safely.

I highly recommend her.

Valerie B


I would definitely recommend Chani and trust her completely.

Chani has been treating me for a few years now.  I am the first one to admit that my aches and pains are quite a challenge sometimes!  She has very successfully relieved pain and discomfort in my back and neck and any referred pain that has occurred in other parts of my body.

She is always extremely charming, helpful and patient and very dedicated to achieving a positive end result.

I would definitely recommend Chani and trust her completely.

Jan B


Like a breath of fresh air

Having suffered from lower back problems since a riding accident at the age of 16 and a car accident in my 30's, compounded by big babies I have sought support from a Chiropractor for many years.  I used to hate the 'clicking' in my head and the pulling and prodding. This is when I found Chandra Ricks.  Chandra was like a breath of fresh air, her technique, approach, advice and support has been fundamental in me being able to move without pain.

More recently, at the age of 58, I broke my arm in two places and my shoulder, the recuperation period was sedentary and lengthy which had a massively negative impact on my lower back.  Again, Chandra supported my recovery so that I now have full use and movement in my arm and shoulder and my lower back is also in good condition.

I would highly recommend this lovely lady to anyone with muscular or skeletal problems.  She is friendly, approachable, thorough in her notes, advice and recommendations.

Linda C


Back pain has completely eased

Chandra puts you at ease and explains diagnosis and treatment clearly. My back pain has completely eased after very few visits and all through non intrusive treatment and simple maintenance advice. A breath of fresh air to be ‘repaired’ without having to commit to months of visits, thank you.

Rachel W


Improved immeasurably

I have suffered from sciatica on and off for a few years now, but since starting treatment with Chandra it has improved immeasurably.  Her attitude is professional but empathetic at the same time, she is very good at what she does.  Not only has she treated my complaint, but also taught me to manage my problem through exercise as well.  I highly recommend her to anyone as I have been unsuccessful elsewhere.

Julie D

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01494 623003

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