Covid-19 Updates – 08th June 2020

GreenTree Chiropractic is now open for appointments in the clinic. Additional cleaning and safety protocols are being used for every ones safety.

Video consultations and triage must be carried out before a face to face appointment in the clinic. Unfortunately we are not able to treat patients from the high risk category within the clinic.

GreenTree Chiropractic is now open

I am delighted to let you know that in line with statutory and government guidance as well as regulatory, insurance and professional association guidance we are now open .

We are open with some limited opening hours and strict protocols to allow us to provide the best possible service and make our clinic as safe as possible. 

We are excited to be able to welcome our patients back to the clinic, if you would like to book an appointment please contact us by email on clinic@greentreechiropractic.co.uk  or call 01494 623003, if i am in the clinic treating someone, I will call you straight back.

All patients (new and existing) requesting an appointment will have a phone/video call for triage purposes. I will first assess whether you are in the high risk, moderate risk or low risk category following NHS guidance. https://digital.nhs.uk/coronavirus/shielded-patient-list During the call, I will take a case history and undertake a basic physical examination to diagnose your current complaint.

Current guidance does NOT allow face to face contact for high risk groups, so they will be offered video consultations to help with self-management at home whilst they continue to self-isolate.

Low and moderate risk groups will be assessed to determine if urgent care is necessary. If it is, we will progress to a face to face appointment. If I don’t believe you require urgent care, we will attempt one remote session with advice and exercise. We will then monitor this together for 48 hours. If you are finding improvement with remote assistance, we will continue this process.

After 48 hours, I will book you in for a face to face appointment if you are:
• not improving or your symptoms are worsening
• you are less mobile
• you are having disturbance to your sleep

For face to face appointments, you will need to return an emailed informed consent form confirming you are currently not diagnosed as COVID-19 positive AND that you have no new/persistent cough, loss of sense of smell/taste or general unwellness. I will also need you to please take your temperature and include the reading so that I can confirm you have no fever.

All patients will be asked to wear a mask if possible. Treatments will be undertaken in clothes – please ensure these are comfortable and stretchy. If possible, ONLY the person receiving the treatment should attend.

Appointments will be spaced out to allow a 15 minute gap between them so that cleaning can take place and to avoid any overlap in the waiting room

PROCEDURES FOR FACE TO FACE TREATMENTS

  • I will be wearing a mask, apron and gloves during the treatment. These will be NEW for each patient to minimise risk of transmission.
  • Patients will be asked to wait in their car in the driveway. I will invite you in once I have prepared the clinic for between patients. I will open/close all doors to keep physical contact in the clinic minimal
  • On entering the clinic, patients will be given a hand sanitizer to cleanse their hands
  • You will also receive a contactless temperature check to reconfirm no fever is present
  • You will be seated onto the treatment bench during the initial chat – this will be placed at a 2 meter distance from my desk to allow social distancing as much as possible
  • Bathroom facilities are available if needed, however, I would like to keep this to a minimum to reduce contact within the clinic
  • Payment may be made in advance via bank transfer or via contactless card reader
  • Disinfecting of the clinic will be undertaken in between each patient visit
  • Following NHS guidance for healthcare settings, all patients are asked to wear a mask to the clinic. If you do not have one, one will be provided to you at the cost of 50P.

What if a patient or I develop covid symptoms after the appointment?

I am making every attempt to ensure I and any patients visiting the clinic are free of COVID-19. However, due to the possibility of a patient being infectious prior to symptom development, there is still some risk as they may develop symptoms after visiting the clinic.

According to the NHS Track and Trace program https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works, correct patient information procedure would be as follows:

Sharing and processing confidential personal data to limit the spread of Covid-19

The Department of Health and Social Care has issued guidance under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 to require all health organisations and professionals to process confidential information for the purpose of locating, contacting and monitoring patients with or at risk of contracting Covid-19.  I am only required to process confidential information used solely for the purposes of Covid-19 tracking and this will be in place until the 20th September at which time it will be up for review.  

This means if I was contacted by NHS Track and Trace program, I would be legally obliged to provide your contact details for follow-up if it was deemed you had been exposed.